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For some of our users when they click Mail Recipient a Chrome explorer window opens instead of the Outlook New Message.

 

Has anyone else had this and if so, how did your resolve this issue.

Regards

 

John

Please check the Default Program configured on the User PC having issues. It is possible Outlook hasnt been installed or hasnt been set as the default program.

I know that I, at some point, allowed Chrome to open “mailto:” links that I encounter on the web, in Chrome, in Chrome itself. Perhaps some of your users did that too.

 

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