Question

mail error


Userlevel 3
Badge +6

Hi 

Does anyone know what is the reason made the error?

Thanks very much

 


2 replies

Userlevel 5
Badge +7

Hi @michel 

Check whether this content is use full to you.
 

  • When setting up the Mail_Sender, you need to set the "Security_Protocol" value as "SMTP + STARTTLS".
  • This protocol was introduced via the solution 264861 to solve the issue with SMTP host while using "smtp.office365.com" as the Host Name.
     

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How to setup Office 365 supported Mail_Sender configuration in APP10? | IFS Community


Thanks & Regards
Shan

Userlevel 3
Badge +6

@Shan Peiris 

thank for your quick reply,

the customer doesn't use the office365 mail server.

if I changed the sercisty_protocol as smtp+starttls

error as 

 

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