Hello Community,
I was trying to import a lobby from another environment and I got this error -
I tried “Full Format Page” and “Zip” also but in both cases it is throwing same error.
I exported the lobby page from Lobby Overview screen, then tried to import it in another environment.
Is this a bug? This problem seems to occur in 21R1 also.
Thanks in advance.
“UPDATE”
After deleting the lobby page, re-importing throws the error. When the page exists and I retry to import, it works.
Hi,
There was a mistake in the IFS version in the title of the post.
We tested on IFS Cloud 21R2 - 21.2.8
Sorry for wrong info.
Thanks.
Hi
We encountered a similar issue with a customer and it was resolved after restarting ifsapp-odata and ifsapp-client-services pods in the Middle Tier. Please give that a try and see if it resolves the issue in your case as well.
If you have an on premise installation, you can use the following kubectl command to restart a Pod:
kubectl delete pod <pod-name> -n <namespace>
If your residency option is IFS Cloud, then you can open a ticket for the IFS Managed Cloud team and request to do this.
Hope this helps!
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