Question

IFS9 UPD17 Admin Console does not fetch any data

  • 24 August 2021
  • 0 replies
  • 153 views

Userlevel 5
Badge +15

Hi

 

Our customer has configured LDAP authentication and non standard Admin ports: 90, 91.

Admin console shows error: Failed to load server list. on every tab. Monitoring console shows empty infomration - no data is fetched. Below I attached part of logs. What is the problem and how to resolve it?

 

AdminServer.out contains following information:

<2021-08-24 11:30:11,797 CEST> <Error> <com.ifsworld.monitoring.pollers.application.BackgroundJobCollectionPoller> <BEA-000000> <Failed to collect background job information.
java.sql.SQLSyntaxErrorException: ORA-00933: polecenie SQL niepoprawnie zakończone

FROM   IFSAPP-PLACEHOLDER.transaction_sys_local_tab t, 
       IFSAPP-PLACEHOLDER.batch_schedule_tab s, 
       IFSAPP-PLACEHOLDER.batch_schedule_method_tab m,
       IFSAPP-PLACEHOLDER.batch_queue b
WHERE  t.schedule_id = s.schedule_id

 

2021-08-24 11:30:26,463 CEST> <Error> <HTTP> <BEA-101017> <[ServletContext@474086475[app:ifs-system-monitoring module:ifs-system-monitoring.war path:null spec-version:3.1 version:90.20.0]] Root cause of ServletException.
org.glassfish.jersey.server.ContainerException: java.lang.NoClassDefFoundError: Could not initialize class com.ifsworld.monitoring.framework.connection.DomainRuntimeConnection
    at org.glassfish.jersey.servlet.internal.ResponseWriter.rethrow(ResponseWriter.java:278)
    at org.glassfish.jersey.servlet.internal.ResponseWriter.failure(ResponseWriter.java:260)
    at org.glassfish.jersey.server.ServerRuntime$Responder.process(ServerRuntime.java:509)
    at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:334)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
    Truncated. see log file for complete stacktrace
Caused By: java.lang.NoClassDefFoundError: Could not initialize class com.ifsworld.monitoring.framework.connection.DomainRuntimeConnection
    at com.ifsworld.monitoring.pollers.appserver.ManagedNodeInfoPoller.poll(ManagedNodeInfoPoller.java:64)
    at com.ifsworld.monitoring.framework.cache.CacheManager.pollDatum(CacheManager.java:131)
    at com.ifsworld.monitoring.framework.cache.CacheManager.getDatumsForClass(CacheManager.java:115)
    at com.ifsworld.monitoring.servlet.resources.NodeResource.getAll(NodeResource.java:107)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    Truncated. see log file for complete stacktrace

 

<instancename>.log

####<2021-08-24 11:23:50,475 CEST> <Error> <Default> <srv-ifs-app> <AdminServer> <[ACTIVE] ExecuteThread: '12' for queue: 'weblogic.kernel.Default (self-tuning)'> <ifs> <> <a1d0d9cd-50a9-48f2-b4b0-aafe1970fa17-0000176f> <1629797030475> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000000> <com.ifsworld.common.core.exception.ServiceException
com.ifsworld.common.core.exception.ServiceException: java.lang.ArrayIndexOutOfBoundsException
    at com.ifsworld.adminconsole.service.resources.DiagnosticsConfigResource.getModuleWatchesAndNotifications(DiagnosticsConfigResource.java:171)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)
    at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$TypeOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:205)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)
    at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:267)
    at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)
    at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)
    at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)
    at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:473)
    at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:427)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:388)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:341)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:228)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:350)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
    at com.ifsworld.adminconsole.service.filters.ResponseFilter.doFilter(ResponseFilter.java:51)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3706)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3672)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:328)
    at weblogic.security.service.SecurityManager.runAsForUserCode(SecurityManager.java:197)
    at weblogic.servlet.provider.WlsSecurityProvider.runAsForUserCode(WlsSecurityProvider.java:203)
    at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:71)
    at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2443)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2291)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2269)
    at weblogic.servlet.internal.ServletRequestImpl.runInternal(ServletRequestImpl.java:1705)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1665)
    at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:272)
    at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352)
    at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
    at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
    at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
    at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:652)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)
Caused By: java.lang.ArrayIndexOutOfBoundsException
    at java.lang.System.arraycopy(Native Method)
    at com.ifsworld.common.utils.IfsEncryptionUtils.decrypt(IfsEncryptionUtils.java:96)
    at com.ifsworld.common.utils.IfsEncryptionUtils.decrypt(IfsEncryptionUtils.java:74)
    at com.ifsworld.common.properties.DynamicPropertiesHandler.invoke(DynamicPropertiesHandler.java:56)
    at com.sun.proxy.$Proxy202.adminPassword(Unknown Source)
    at com.ifsworld.adminconsole.util.JythonScriptExecutor.<init>(JythonScriptExecutor.java:59)
    at com.ifsworld.adminconsole.mbean.access.DiagnosticsAccess.getModuleWatchesAndNotifications(DiagnosticsAccess.java:256)
    at com.ifsworld.adminconsole.service.resources.DiagnosticsConfigResource.getModuleWatchesAndNotifications(DiagnosticsConfigResource.java:169)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)
    at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$TypeOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:205)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)
    at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:267)
    at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)
    at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)
    at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)
    at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:473)
    at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:427)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:388)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:341)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:228)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:350)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
    at com.ifsworld.adminconsole.service.filters.ResponseFilter.doFilter(ResponseFilter.java:51)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3706)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3672)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:328)
    at weblogic.security.service.SecurityManager.runAsForUserCode(SecurityManager.java:197)
    at weblogic.servlet.provider.WlsSecurityProvider.runAsForUserCode(WlsSecurityProvider.java:203)
    at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:71)
    at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2443)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2291)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2269)
    at weblogic.servlet.internal.ServletRequestImpl.runInternal(ServletRequestImpl.java:1705)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1665)
    at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:272)
    at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352)
    at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
    at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
    at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
    at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:652)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)


This topic has been closed for comments