Hi,

We have just upgraded to IFS App10 UPD10. Many of our users complain that the new system is slower than App9. 

It’s intermittent. Usually when it happens, a rippling bar is moving on the top.of the page when you open it, even before running any query. Sometimes it’s quick and  the page opens in a few seconds and sometimes it’s slower. 

In App9, these pages normally open right away when you click them. 

I’ve been monitoring the database and it processes all the active sessions very quickly. 

When checking the Middleware, the only thing I could tell: there might be some issue with the TCP connections. From scale 0-10, they are full bar in TCP connections. The connections by httpd.exe seem to have longer latency then App9, generally the remote addresses are 192.168.122.xx. 

When checking the monitoring console. there show two hogging threads. After I’ve stopped the PrintAgent, there is one left. I don’t think it’s by any particular user, because it’s always there. 

So has anybody experienced the same problem? Any suggestions where and how I can troubleshoot the problem?

Thanks.

Wen