Question

Ifs.Fnd.FndSystemException: Unexpected error while calling server method ClientApplication/IdentifyCurrentUser

  • 29 June 2021
  • 3 replies
  • 3041 views
aravindhan
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Userlevel 2
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Hi, While connecting the IFS10 application , Getting the below error, Can u please help.

 

Ifs.Fnd.FndSystemException: Unexpected error while calling server method ClientApplication/IdentifyCurrentUser

   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.AuthenticateCredentials(FndLoginCredentials loginCreds) ---> Ifs.Fnd.FndSystemException: 500
   at Ifs.Fnd.AccessProvider.FndConnection.CallGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, FndApfAsyncInvoke asyncInvokeHandle, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, Boolean& abandoned, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)
   --- End of inner exception stack trace ---

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3 replies

Imal Thiunuwan
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Userlevel 6
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Hello @aravindhan,

There can be several reasons to get this kind of issue while trying to log in to the Application.

  1. Database is not running during the time that you are trying to log in to the application. Therefore the deployments are not working as expected.If so, please do a proper restart to Middleware server and the database server.
  • Shutdown Middleware server.
  • Shut down database.
  • Restart database.
  • Restart Middleware servers
  1. If you use a self-signed certificate, check if the certificate has been created correctly with correct information.
  1. If there is a Proxy/LB available, check if the <ifs.system.url> is correct?
  1. Check if you are using a valid certificate to log in to the application.
  2. ​​​​Check whether clearing browser cache resolves the issue. Also try to launch the application from within an InPrivate or Incognito mode browser tab - this will ignore cache.​​​ 

 

Cheers!

aravindhan
Rank
Userlevel 2
Badge +4

Hi, 

We tried the best level of crossing this issue, Not able to move after the IFS10 landing page, This error occurs can you help me

 

Imal Thiunuwan
Rank
Userlevel 6
Badge +16

Hello @aravindhan,

  • If you have checked all the above mentioned steps, could you please log in to the WebLogic Admin Console and check if all the deployments are at the “Active" state? If not, try to start them manually.
  • Also, what is the login method that you use to log in to the application? (SSO, LDAP, Db authentication)?
  • Have you restored this environment by using a clone of a different environment? (Database or IFS home)? If so, roll back the changes and check again.
  • Check HttpServer access logs to find if the requests are being rejected by the http server.
  • Please upload a screen shot of the configuration.xml file (Need to check the value of <ifs.system.url>)

 

Cheers!

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