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Question

IFS DEV: Supplier Invoices for Authorization Emails

  • January 4, 2023
  • 3 replies
  • 159 views

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  • Do Gooder (Customer)
  • 4 replies

Hello,

We have a few users who have been getting almost daily email notifications from IFS DEV that they have supplier invoices to authorize.  I’m not sure why these emails are being generated from DEV versus from PROD.  However, where can I go to review these alerts and disable/change email settings?  I’m sure it would be the same for both PROD/TEST/DEV. 

Thank you. 

3 replies

william.klotz
Superhero (Customer)
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  • Superhero (Customer)
  • 479 replies
  • January 5, 2023

Hi @vlee14 ,

 

Most likely either someone is performing testing in the DEV environment or when the DEV environment was last refreshed from PROD these invoices were requiring  authorization in the PROD environment and after refresh the DEV environment started sending the emails.  To stop them I'd log into the DEV environment and approve them or disable the event sending them out.

 

Regards,

William Klotz


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  • Author
  • Do Gooder (Customer)
  • 4 replies
  • January 5, 2023

Hi William,

Where can I disable email alerts in DEV?  I’ve searched but can’t find them.  

Thank you. 


william.klotz
Superhero (Customer)
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  • Superhero (Customer)
  • 479 replies
  • January 6, 2023

Hi @vlee14 ,

 

You need to navigate to Solution Manager -> Integration -> Events then populate all.

I suspect the event id sending the emails is SUPPLIER_INVOICE_AUTHORIZATION.  You would need to disable the event to stop the notification.

 

Regards,

William Klotz