Hi,

We have faced system slowness in some IFS Cloud pages after upgrade from IFS 9. We performed the upgrade to IFS Cloud 21R2 SU 11.

For example active Work Orders page returns 480 rows of data very slowly for the users (projection ActiveWorkOrdersHandling). The browser will prompt the users of unresponsive page but eventually the data is refreshed to the user. During this query the system runs the following GET request:

https://HOST_NAME/main/ifsapplications/projection/v1/ActiveWorkOrdersHandling.svc/ActiveSeparateSet

The underlying SQL performs quite well with execution time of some seconds. However when the client performs the respective GET request the execution time is significantly slower.

What administrative tasks exists that might improve the Aurena client response times? Should indexes be refreshed? Or should some caches be refreshed accordingly?