How to create Error messages in Aurena

Nicklas,

I am using Record_General, just a basic test to prevent an add to CustomerInfo (Custom Event PL/SQL):

BEGIN
     Error_SYS.Record_General('CustomerInfo', 'Sorry, you cannot add a new Customer.');
END;

It appears to work the same in Aurena as IEE.  When I try to add a Customer in Aurena, I get this:

When I try to add a customer in IEE I get this:

Are you saying that in Aurena errors are not being thrown, and users can go ahead and modify data, while in IEE they are stopped? Can you provide some example code from your Custom Event/Actions?

Thanks,

Joe Kaufman

Nicklas,

I have not done much with Custom Commands in Aurena, so I do not know about getting a message to pop up when it is not part of a Custom Event. It could be that the Error_Sys stack works differently in a straight PL/SQL method call when it isn’t part of Custom Event flow (where I am able to get messages to pop up in both IEE and Aurena)?

Perhaps you could open a support ticket with IFS to see what they say? When it comes to Aurena, it is difficult to know if something is working as designed, is buggy, or just isn’t fully implemented yet. IFS support should be able to at least tell you which of those three scenarios you are stuck in.

Good luck,

Joe Kaufman