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Question

facing problem with reports

  • April 28, 2020
  • 3 replies
  • 209 views

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from last week  i am facing problem with reports. i need to restart the jboss services in every 20 min then only reports and solution manager able to open.

i got below error.

Code: ORA-20000

Location: frmInfoService

Text: Request_Failed: 503

ORA-06512: at "CINC1APP.REPORT_SYS", line 3009

ORA-06512: at line 1

Error Text:

CINC1APP.Report_SYS.Request_Formatting( :i_hWndFrame.cFrmInfoService.sId, :i_hWndFrame.cFrmInfoService.__nResultKey, :i_hWndFrame.cFrmInfoService.__lsPrintAttr, 'en')

 

 

what i need to do in order to avoid restart of jboss services again and again.

 

 

thanks In advance.

 

regards

Pardeep Saini

3 replies

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  • Superhero (Customer)
  • April 28, 2020

Report it to IFS and get them involved….there is definitely a major problem.


Envdebjyb
Sidekick (Partner)
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  • Sidekick (Partner)
  • January 18, 2021

There might be an issue here with app server space.

JBoss is running out of disk space to perform all functions.


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  • Do Gooder (Customer)
  • January 18, 2021

Have you looked into the server.log for the jboss instance? Do you se any track of out of memory on java heap space?