Hi,

Please check if any whitespaces are exists in the tags that you validate in the Routing Rule.

-Sheha-

Hi @Shehan Chandrasekara 

thank you for replying. I’ve just checked the conditions and also the file and both looks good.

Are there other possible causes?

Example:

<?xml version="1.0" encoding="UTF-8"?>
<ORDERS xmlns="urn:ifsworld-com:schemas:inbound_distribution_transactions_create_customer_order_request">
    <CONTACT_REFERENCE>TESTUSER</CONTACT_REFERENCE>
    <CURRENCY_CODE>EUR</CURRENCY_CODE>
    <EAN_LOCATION_DELIVERY_ADDRESS>012345678</EAN_LOCATION_DELIVERY_ADDRESS>
    <EAN_LOCATION_DOCUMENT_ADDRESS>04567893</EAN_LOCATION_DOCUMENT_ADDRESS>
    <EAN_LOCATION_PAYER_ADDRESS/>
    <EAN_SUPPLIER_DOCUMENT_ADDRESS>40188750</EAN_SUPPLIER_DOCUMENT_ADDRESS>
    <HEADER_NOTE>Import XML ORDERS</HEADER_NOTE>
    <ORDER_NO>111222</ORDER_NO>
    <OUR_CUSTOMER_NO>78</OUR_CUSTOMER_NO>
    <WANTED_DELIVERY_DATE>2023-03-20T09:01:01</WANTED_DELIVERY_DATE>
    <CONTRACT>GER</CONTRACT>
    <SENDER_MESSAGE_ID>251645</SENDER_MESSAGE_ID>
    <SENDER_COMMUNICATION_ID>TEST</SENDER_COMMUNICATION_ID>
    <RECEIVER_COMMUNICATION_ID>EDI</RECEIVER_COMMUNICATION_ID>
    <ACTIONTYPE>CREATE</ACTIONTYPE>
    <MESSAGE_SEQUENCE_NO>1</MESSAGE_SEQUENCE_NO>
    <PAY_TERM_ID>10</PAY_TERM_ID>
    <DELIVERY_TERMS>EXW</DELIVERY_TERMS>
    <SHIP_VIA_CODE>TRU</SHIP_VIA_CODE>
    <SALESMAN_CODE>TESTUSER</SALESMAN_CODE>
    <LANGUAGE_CODE>de</LANGUAGE_CODE>
    <ORDER_NO>778899</ORDER_NO>
    <DELIVER_TO>

...

If I use the location type “File” than the import works but not with sFTP.

Doesn’t it support?

Now the import works with SFTP.

I’ve removed the file path.