Good afternoon , somebody know can i fix this
When i try to update a BO, appears this error.
Thanks for the Help
Good afternoon , somebody know can i fix this
When i try to update a BO, appears this error.
Thanks for the Help
Hello Humberto,
What are you try to update?
Maybe some other user is working in the same BO for that reason you can not update the record.
Can you see the status for the BO?
You can see the transaction history on the History tab
using query check using the following :
Select * from &AO.BUSINESS_OPPORTUN_HISTORY
where OPPORTUNITY_NO = “YOUR_BO_NO”
However, I do not see the status equals to Locked.
I can only see the following:
InProgress
Cancelled
Confirmed
On Hold
Unconfirmed
Closed
Have you access the BO opportunity before? It could be security issue or maybe you do not have access to that SITE ? See if somebody else in your company is able to access the BO. If the other person has access it will be security issue.
Another way to test is start the Debug and see when it failed to see what API call is failing.
I hope this help
Thanks,
JL
Hi
This issue might be due to some sessions not being removed correctly. Is this a frequent issue or an intermittent one?
Best Regards,
Charitha
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