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PS C:\ifsremote\ifsroot> .\main.ps1 -resource 'INGRESS'
Importing-Modules....…

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2024-09-11 10:00:43.30 SERVERNAME Start Main
2024-09-11 10:00:43.30 SERVERNAME Action Type :
2024-09-11 10:00:43.30 SERVERNAME Resource Type : INGRESS
2024-09-11 10:00:43.30 SERVERNAME Start Install-PriorityClass
2024-09-11 10:00:43.30 SERVERNAME Creating Priority Class in default namespace.......
Error: looks like "https://ifscloud.jfrog.io/artifactory/helm" is not a valid chart repository or cannot be reached: Get "https://ifscloud.jfrog.io/artifactory/helm/index.yaml": EOF
Execution failed : Create Priority Class in default namespace unsuccessful
2024-09-11 10:00:43.47 SERVERNAME Stop Install-PriorityClass

 

  • Linux server can access internet through https and checked the jfrog URL accessibility
  • helm user credentials available correctly in jfrog-artifactory-key
  • helm credentials verified from the Linux server by curl -I -u "<user>:<PASSWORD>" -X GET "https://ifscloud.jfrog.io/artifactory/helm" 
  • all system namespaces are healthy

    PS C:\ifsremote\ifsroot> kubectl get namespaces
    NAME STATUS AGE
    kube-system Active 5m37s
    kube-public Active 5m37s
    kube-node-lease Active 5m37s
    default Active 5m36s

What could possible wrong here?

Hi Ruchira,

We have been seeing this issue lately. Most likely this is due to your JFrog password credentials having special characters in it. Generally the password needs to be changed. Please open a ticket with IFS Support to have this done.

For reference, here are two KB articles on the topic:

KB0063082: Debug JFrog credential issues

KB0063158: Failing 24R1 use place installation
 

Best regards -- Ben

Thanks for the reply @Ben Monroe I only have alphanumeric characters in the password and I have a support ticket also raised 

Hi @Ruchira,

Another possibility is that the account has become locked due to multiple password failures. The previously mentioned KB0063082 has methods to check this. If this is the case IFS Support will be able to contact the owning team to unlock the account.

Best regards -- Ben

Hi @Ruchira 

 

Check if the password is locked here:

https://ifscloud.jfrog.io/artifactory/helm

 

@knepiosko yes tried that too got user doesn't have GUI access message so I hope account is not locked

This is what I wanted to check - account is not locked.

This issue occurred because DNS requests were blocked by the firewalls, but I was able to modify the necessary rules accordingly

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