Question

Deploy the delivery in Use Place

  • 17 February 2023
  • 4 replies
  • 105 views

Badge +6
  • Do Gooder (Customer)
  • 32 replies

I need to deploy the delivery in Use place but manage deployment button is not visible at build place.
Deployment Model at Build Place : IFS Cloud
Role Assigned : Technician


4 replies

Userlevel 3
Badge +7

Hi @ramank,

 

Please note that the 'Manage Deployment' option is only visible for the customer onboarded with the 'Remote' deployment model. 

 

The customers with the deployment model - Cloud need to navigate to the customer-support portal (CSM) and use the 'Use Place Management Form' to schedule a delivery deployment to the use-place instance.

CSM Portal - https://support.ifs.com/csm

 

Please refer to the below technical documentation for more information.

https://docs.ifs.com/techdocs/22r2/020_lifecycle/040_build_place_deliveries/040_applying-the-delivery-to-use-place/#residency_option_1_-_ifs_cloud


Best Regards,
Shirantha Herath
https://www.linkedin.com/in/shiranthaherath/

Badge +6

Hi Herath,

 

in https://support.ifs.com/csm

Use Place management form is not visible.

 

Regards
Raman

Userlevel 3
Badge +7

Hi @ramank,

Please refer to the below article.

https://ifsworld.service-now.com/kb?id=kb_article_view&sysparm_article=KB0044032&sys_kb_id=5d651c198789e550432b86e70cbb3548&spa=1

 

Best Regards,
Shirantha Herath
https://www.linkedin.com/in/shiranthaherath/

Badge +6

yes got the access.

 

Thanks Herath

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