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Default email by Company (IFS 10 upd9)

  • 26 January 2021
  • 1 reply
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Is there a way that a default ‘From’ email can be assigned by Company?

We have multiple companies set up and when a report/document is emailed to a customer or supplier, it needs to be from the No Reply email for that company? 

Example :

Company ABC    default email = noreply@companyabc.com

Company EFG    default email = noreply@companyefg.com

If I send an invoice from Company ABC it needs to use the default email for Company ABC.

 

 

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Best answer by Sajith D 26 January 2021, 23:23

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Userlevel 7
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Hi @Lolla ,

 

You can potentially do this by setting up separate Email event actions per company. The Event action set up for ABC would have noreply@abc.com and the action for XYZ would have noreply@xyz.com. You can then use a condition in the action so that the ABC action only fires when company=ABC and the XYZ action only fires when company=ABC. Could be bit cumbersome if there are lot of companies!

 

Cheers