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Customization option for default menu items isn’t working.

  • April 22, 2021
  • 3 replies
  • 126 views
WSHAH
Do Gooder (Customer)
Forum|alt.badge.img+8
  • WSHAH
  • Do Gooder (Customer)

Hi All,

 

Issue:

Customization option for default menu items isn’t working.

Path:

  1. Go to “prepare work order” screen. RMB à Properties à Advanced
  2. Uncheck not required menu items from checklist and click OK.
  3. Again, click OK to apply changes.

Expected result:

  1. Hide unchecked items.

Actual result:

  1. All default items visible.

 

Best answer by Imal Thiunuwan

Hello @WSHAH,

 

The reported issue will be fixed via the IEE Client Binary patch 10.4.6.0 included in UPD4. So, If you upgrade in to either the latest UPD level (Currently, the latest UPD level is UPD11) or the Latest IEE Client Binary patch (10.10.18.0), the issue will be fixed.

 

Thank you.

This topic has been closed for replies.

3 replies

Imal Thiunuwan
Superhero (Employee)
Forum|alt.badge.img+16
  • Imal Thiunuwan
  • Superhero (Employee)
  • April 22, 2021

Hello @WSHAH,

 

Could you please mention the UPD level of the Application? It works fine in one of the internal test environments. Please refer the attached screenshot.

The issue has been resolved since UPD4 via IFS IEE Client Binary patch 10.4.6.0

 

Thank You.

Yasas Kasthuriarachchi
WSHAH
Do Gooder (Customer)
Forum|alt.badge.img+8
  • WSHAH
  • Author
  • Do Gooder (Customer)
  • April 26, 2021

Hi Imal,

 

Patch is UPD : Core 2

 

Regards

Imal Thiunuwan
Superhero (Employee)
Forum|alt.badge.img+16
  • Imal Thiunuwan
  • Superhero (Employee)
  • Answer
  • April 26, 2021

Hello @WSHAH,

 

The reported issue will be fixed via the IEE Client Binary patch 10.4.6.0 included in UPD4. So, If you upgrade in to either the latest UPD level (Currently, the latest UPD level is UPD11) or the Latest IEE Client Binary patch (10.10.18.0), the issue will be fixed.

 

Thank you.

Yasas Kasthuriarachchi
R
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