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I have created 4 Crystal web server instances on our  print server. We seem to have some delays printing particularly  if someone sends multiple print jobs. What I have noticed is that nothing is ever logged in anything but the first instance. 

Can anyone else with this setup say if it is expected behavior? How do you know the other Crystal instances are being used? 

Make sure that the multiple web instances were created according to the guidelines.

Refer Configure Multiple Crystal Web Service Instances.

Notes:

  • Make sure to deploy the websites inside IIS as Applications
  • Make sure that the instances are running

However, the report formatter will consider only the web instances mentioned in the system parameter called Virtual Directory names given to the Crystal Web Service instances in IIS.

Refer Configuring the System Parameter

Notes:

  • The instance names should be equivalent to the virtual directory names (folder names) of the additional instances

Hope this helps.

Yes it is setup by the instructions and as you have described 

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