Question

Correct Size and File Type for branding

  • 27 September 2022
  • 5 replies
  • 88 views

Badge +4

Hi All,

 

I am following the instructions below to add branding to our IFS EE portal, I can seem to use any file format and image size for the Logo and it’s automatically resized and works fine,

Configuring the IFS Database Identity Provider

 

However I am unable to get the Background Image to work, no matter the image size or file type it just shows as white, is there a correct image dimension or file type I should use? 


5 replies

Badge +2

Hi,

after about 4 hours (and many swearwords) 😣 i have finally reached the satisfying solution for resolution 1920x1080, see picture...

I don’t understand why the correct backgroud image dimensions are not described in documentation!!! 😡😡😡

 

Badge +4

Thank you for this!

Does it have to be a specific file type? 

Badge +2

saved as png

Badge +4

No luck for me unfortunately! Still just receive a white background 

 

 

 

Badge +2

Did you restart MWS instance using mws-svr.cmd (restart - all)?

Try change the file name of background image in middleware admin console and on link target directory for example from bgimage.png to bgimage02.png and do restart...

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