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BPA Process Enrichment task does not work as it did before

  • 11 July 2024
  • 5 replies
  • 120 views

In previous versions of IFS Cloud, I was able to handle defaults using a Process Enrichment task when creating a record.  For example, on creating a Customer I could have a “before” BPA push defaults for Default Language, Country and Category.  These values would show up on the page as soon as the user pressed + (New).

In 23r2 this doesn’t work anymore.  Has this capability been intentionally discontinued?

5 replies

Userlevel 4
Badge +10

@paul harland Could you clarify a bit more with an example?

 
Userlevel 7
Badge +24
I could have a workflow like this, triggered on CustomerInfoSet / Before
It would enter a default value for description into the new customer page, as soon as you clicked New button

 

Userlevel 7
Badge +21

Hi @paul harland,

 

In order to set default values, you may use the CustomerHandling.CustomerInfo_Default() call since that’s what executed when the New button is pressed.

Set the timing to After in order to avoid the values are being reset from IFS base method call.

I tested in 24R1 and it worked fine.

 

Cheers!

Damith

Userlevel 4
Badge +8

Hi @paul harland 

Maybe you want to also have a look at this question/answer here:

Set Aurena Client Default values using BPA | IFS Community

Best regards.
Gonzalo.
 

 

Userlevel 7
Badge +24

Thanks for the responses, yes i now have this working too.

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