Hello,
Where can I find the process described of ordering a backup for our prod environment in Use Place managed cloud?
Is it by ticket handeling in SNOW? The support policy gives me the information about RPO/RTO. But is it described what action I must take if we need to restore?
I am interested by your question and I’m also looking for that answer.
What are the backups that you do for us in PRD Use Place managed cloud ?
What if we need extra backups ? What if we need to restore ?
Thanks in advance
Latest info I got was that they keep a 14 days backup but I do not think you can get a backup yourselves. Only for emergency cases
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