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I’m trying to create a shortcut in Aurena that has a saved search so when our operators click the shortcut, Aurena pulls the data in based on what I have in the search criteria, like we can do today in IEE. Any help is appreciated. There is a “filter” option but I don’t seem to be able to modify this when creating the bookmark.

 

I’d like to be able to when I create the bookmark, that it picks up the criteria that I have specified on the page.

 

Hi @Anna,

If you enter your criteria in the Search filter then this will be entered as the ‘filter’ when you add a bookmark:

 


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