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Apps 10 F1 Help not working

  • August 10, 2022
  • 2 replies
  • 234 views

Dineshy7
Sidekick (Partner)
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Hi,

We are hitting 404 Not Found page while trying F1 help.

 

Wondering if someone knows the solution?

 

Thanks in advance

Best answer by Charith Epitawatta

Hi @Dineshy7,

It seems the URL is looking for the documentation in ‘gb’ language code. A user accessing the OnlineDoc from the IEE will get the documentation in the same language he/she is using in the client, if a translation is available. If the documentation is unavailable in that language, the user should be redirected to the default ‘en’ version of OnlineDoc.

In order to do this, you need to do some configurations and you can find the instructions in following documentation. Make sure everything is setup as mentioned in this document and especially refer to the “Manually configure OnlineDoc for unavailable translations” section.

https://docs.ifs.com/techdocs/foundation1/040_administration/420_documentation/020_configuration/default.htm

Hope this helps!

2 replies

Charith Epitawatta
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1094 replies
  • Answer
  • August 17, 2022

Hi @Dineshy7,

It seems the URL is looking for the documentation in ‘gb’ language code. A user accessing the OnlineDoc from the IEE will get the documentation in the same language he/she is using in the client, if a translation is available. If the documentation is unavailable in that language, the user should be redirected to the default ‘en’ version of OnlineDoc.

In order to do this, you need to do some configurations and you can find the instructions in following documentation. Make sure everything is setup as mentioned in this document and especially refer to the “Manually configure OnlineDoc for unavailable translations” section.

https://docs.ifs.com/techdocs/foundation1/040_administration/420_documentation/020_configuration/default.htm

Hope this helps!


Rusiiiru
Sidekick (Partner)
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  • Sidekick (Partner)
  • 59 replies
  • May 31, 2024

Hi,

I was facing the same issue and I referred to the IFS Doc that @Charith Epitawatta has mentioned and solution is correct, but the command is incorrect. I Resolved this by providing below command

https://stackoverflow.com/questions/76770078/directory-symlink-creation-on-windows-server

mklink /D "E:\IFS\IFSMWS\IFSPROD\ifsdoc\documentation\gb" "E:\IFS\IFSMWS\IFSPROD\ifsdoc\documentation\en"

I wanted to create gb folder.

Hope this helps!