Hi All, I have noticed some BR related print jobs are failing with the following error and it is reoccurring:
ORA-04061: existing state of has been invalidated
ORA-04061: existing state of package "IFSAPP.APP_MESSAGE_PROCESSING_API" has been invalidated
ORA-04065: not executed, altered, or dropped package "IFSAPP.APP_MESSAGE_PROCESSING_API"
ORA-06508: PL/SQL: could not find program unit being called: "IFSAPP.APP_MESSAGE_PROCESSING_API"
ORA-06512: at "IFSAPP.APPLICATION_MESSAGE_JMS_TR", line 2
ORA-04088: error during execution of trigger 'IFSAPP.APPLICATION_MESSAGE_JMS_TR'
I reviewed the logs and observed the same error reported in the J2EE folder logs. Currently, there are no invalid objects on the server. Based on some knowledge sources, I found that objects like these can become invalid due to the "Rebuild indexes" database task. R&D has addressed this issue with bug fix 156423, which is included in UPD10.
Upon further investigation, I found another article suggesting that this issue occurs due to the Shrink Lob Segment job. However, this job is currently disabled.
https://ifsworld.service-now.com/csm?id=kb_article_view&table=kb_knowledge&sys_kb_id=f7593c09c3aa42142865d6af0501316c&searchTerm=KB0056807
Currently, the customer is on UPD24, and I believe this bug fix should already be applied to the Application. From my understanding, this issue affects other customer integrations as well.
Could you please advise on how this can be resolved?