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Hello!

 

We are having an issue with a purchase requisition that has pulled through the wrong purchase authorisation rule.

 

We have seen this before where there was an issue with the purchase group however for this purchase requisition there is no purchase group on the PR line. I’m unsure if this is relevant as well but the issues we had previously were with “no part” PRs and this issue has arisen from a “parts” PR.

 

I have tried to recreate this to see if it was a fluke error however every time I try to replicate the PR, it still pulls the wrong rule through.

 

Any guidance would be greatly appreciated

 

Thanks!

The way I’d investigate this is:

  1. Check the rule ID on the PR that has been applied (you can see that in the authorisation tab against the authorisation line)
  2. Check the settings of that rule and note the priority ID
  3. Check that against the rule you expect it should apply, compare the priority IDs of both. 

IFS will apply the first authorisation rule (based on the lowest priority), which applies based on the criteria of the rule. 

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