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Hi All,

 

I’m raising this IFS community post on behalf of a customer. 

The customer has raised an issue regarding the unavailability of the RMB option, “Electronic Payment Addresses” for the payment method CHK. 

Customer was already informed the following explanations through the case. 

  • CHK payment method doesn’t have an electronic payment address in the IFS application.
  •  This is the reason why this option is not available with the CHK payment method. 
  • For payment methods such as, SEPA, BACS, ISO22000, or ACH, this option is available.

Customer needs to know the reason why some of the payment methods like CHK are not enabled for “Electronic Payment Addresses” option. 

 

Thank you!

 

Best Regards,

Geeth

 

By definition, a check is not electronic.  It is a printed piece of paper, so it doesn’t have an electronic payment address for it.  The expectation is that it is sent in the mail or post.

Hi @ShawnBerk 

 

Thank you very much for your reply

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