Question

Voucher Information error - No Period exists for the date in company XXXX

  • 24 February 2022
  • 1 reply
  • 376 views

Userlevel 1
Badge +5

We are receiving an error when trying to set voided checks back to Printed Status.

This same error occurs both from Supplier Check and from Issued Checks.

When the Voucher Information page first opens, the Accounting Period and Voucher Type do not populate, and the error message displays.

I am able to get around this error by changing the Voucher Date. Once I manually change it, the Accounting Period and Voucher Type both populate, and the error goes away - this is how I know there is no issue with our Accounting Period/Voucher Type/User Group setup.

Any ideas what is causing this error? It seems the Voucher Date is not being read until I manually update it.

 

 

After I manually change the voucher date, the error goes away and the Accounting Period and Voucher type auto-populate:

 


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1 reply

Userlevel 7
Badge +18

Hi, 

Same thing happens in IEE client in apps 10 latest and greatest code line. 

I would suggest a call center case.  

This even happens when check is created today, printed today, voided today, then set back to printed.  The voucher date should fill automatically - it always has before or as far back as I can remember.  

 

Best regards, 

Thomas