Following a go live onto IFS Apps 10 for a part of our business that uses composite (mixed goods) tax codes we are experiencing issues with our Tax Proposal process. Due to the number of tax codes set up (approx 2000 codes ranging from UK0000 to UK2000) the standard UK Vat Return template (S089) was amended to use selection based on Tax Subgroups.
Up until this point the tax proposal was completing and capturing all tax transactions for the period specified.
Since this change and the increased number of transactions the tax proposal includes transactions up to UK0567 and then stops.This leaves all other tax transactions unconnected to a tax proposal. This happens regardless of the number of transactions (which varies from 58,000 to 143,000 per month). We are currently running monthly tax proposals. This stop at the same tax code has happened consistently for several months.
We have checked:
- Tax codes are mapped to the relevant tax subgroups (Tax template field control)
- Tax codes are mapped to the Tax report using Template SO89
- The tax codes set up are identical to those tax codes that are successfully captured by the tax proposal. The valid from dates are 2001 to 2049
The user receives no error messages and we have asked our IT team to monitor performance when that process is run in IFS and nothing was identified.
Has anyone seen anything similar and any tips on what worked to resolve this. All help gratefully received!