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We have just implemented Aurena for Supplier Invoice Authorizations and have received several complaints from various authorizers that they either can’t see the supplier invoice that is attached or they only see the form and not the details of the invoice in the Aurena screens.   

However, if they switch over to the IFS EE Instant Authorization window, they can see the attachments.

Has anyone else had this issue?

Thanks

Shelley

Hi, 

There are  some reported cases that could be similar to your problem, please check:

 http://lcs.corpnet.ifsworld.com/login/secured/castrw/CaseDetail.page?__ID=539302&CASE_LOCAL_ID=G2277569

http://lcs.corpnet.ifsworld.com/login/secured/castrw/CaseDetail.page?__ID=246250&CASE_LOCAL_ID=G2280131


Yes, I logged a support case and they confirmed there is a bug. 

 

Thanks