A user has Voided a supplier check in error and they want to “undo” the Void check status. Is there a way to undo or cancel the Void status? We are using APPS 9. The RMB option to “Set Status to Printed” is greyed out,even with Include custom Items is checked(in both Issued checks and Supplier Check windows)
Hi,
Once supplier check is voided it cannot be undone.
The Reprint option will only be available for checks which are in Printed status.
Only option is creating a new check however, you will not be able to use the old check number. It will be a new one.
Best Regards,
Shehan Almeida.
Thank you Shehan for the quick response. What our user did was create a Supplier Payment, and the accounting for this payment was a Debit to AP and a Credit to Cash, which is the exact opposite of what the Void check transaction created. The AP and Cash account now reflect the proper values. They then added some notes to explain what happened.
Thank you Shehan for the quick response. What our user did was create a Supplier Payment, and the accounting for this payment was a Debit to AP and a Credit to Cash, which is the exact opposite of what the Void check transaction created. The AP and Cash account now reflect the proper values. They then added some notes to explain what happened.
Hi,
Does this mean the your issue is resolved?
Shehan Almeida.
Yes. The issue has been resolved.
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