We have an SUPIA balance for a supplier in which half was matched on a supplier invoice. The remaining credit is reflected on the Suppliers account. When we go to apply the remaining amount, we receive a message saying the invoice is fully matched. Steps taken:
Created an advanced invoice connected to a payment schedule.
Advanced invoice was paid.
Applied 50% of the advanced invoice to the first payment.
tried to apply the remaining 50% to the second invoice and receive the message.
We have checked the Supplier analysis and it shows an available credit for the supplier. This is tied to a payment schedule and the payment schedule shows a fully matched.
Not sure where else to look. we are on apps 9
Any assistance would be appreciated.