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We have an Australian customer, Which requires us to add Sales tax to our invoices.

No matter what I try on our Australian Customer it always defaults to 20% tax even though I have the following setup on our Customer Delivery Tax Information tab and Invoice tab. How do I get it to only create with the 10% as I feel I'm actually instructing it to do. 

Customer Delivery Tax Information


Customer Invoice Tab


Wrongly pulling through the Tax Code S-GB 20% instead of my instructed GST AU 10%
Customer Order Line


Though if I change the Delivery Tax Information setup to this, it calculates 30% on the customer order. It is so frustrating, I’d really appreciate the help. 

Customer Delivery Tax Information


This time tax code is blank and combining both 20% and 10% why!!!
Customer Order Line


Please help a frustrated user. Thanks​​​

Hi,

I have a very similar issue!

Has nobody got any ideas regarding this??

 

Cheers

@Danny 

It's hard to determine the cause of this without looking at the actual setup. But with the information given it seems like the Tax code is taken from the sales part. If you want to implement the Sales Tax best option is to Define the Tax information in the Only Customer Delivery address and change the Tax Code Validation setup to the Transaction level in the Company Tax Control tab.

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