QR-Invoice (CH): The supplier must have a DTACH or ISO20022 payment address with payment type ISR or QR-IBAN connected
I would like to share this error / analyze / solution:
When creating a manual supplier invoice (CH company, CH supplier) we got this error:
The supplier must have a DTACH or ISO20022 payment address with payment type ISR or QR-IBAN connected, to be able to use payment reference on the invoices.
Question: What is the issue/problem?
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There are 2 ways of processing the invoices:
We had mixed the requirements.
Using non QR capable IBAN and 27 digit QR Reference in payment reference had caused the error
Options are:
Use QR-Reference
Enter 27 digits Reference in the invoice field “payment reference”
use the IBAN which is QR cabable
in the payment address the field “Swiss payment type” needs “other”
do not use QR-Invoice/Reference
use from supplier invoice the IBAN which is not QR IBAN
enter BIC
in the payment address the field “Swiss payment type” needs to be empty
payment reference in supplier Invoice can be filled or not, not relevant, but should not be filled with a 27 digit QR reference
Error message in German language:
Der Lieferant muss eine DTACH- oder ISO20022-Zahlungsadresse mit Zahlungstyp ESR oder QR-IBAN haben, um Zahlungsreferenzen auf Rechnungen nutzen zu können.