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I have an External supplier invoice that was imported via integration (invoice series “SX”). In the posting proposal line, I enter my Work Order and Work Task. I authorize the posting proposal and finally post it. However, I don’t get a new Cost line to my Work Task.

If I enter a Manual supplier invoice (invoice series “SI”), enter Work Order and Work Task on posting line, and finally post it, then I successfully get a new Cost line to my Work Task. I’m struggling to find the reason why these two processes act differently.

Is there a parameter or some setting that affects these two processes? Any help on this would be appreciated.

Br, Tuukka

Hi,

As far as I know it shouldn’t be any difference here.

@hastse - Do you have any input on this Hans?

There should not be any difference for this as I know it.

Report the issue to support for deeper investigation.

/Hans

OK, let’s see if there’s something to fix in the system code. I’ll post the results here when support investigation is done.

FYI, I’ve managed to narrow this down to external supplier invoices that have posting information in the incoming invoice message. Then the posting lines receive Posting Type = EXTERNAL. These rows do not generate cost lines in the Work Task.

If I manually enter the posting lines to the posting proposal, then the rows naturally get Posting Type = MANUAL. These successfully generate cost lines to Work Task.

I’ll post this issue to IFS support, let’s see what the investigation brings up.

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