When I try to post imported object transactions, I receive the following error. Does anyone have an idea of what might be causing this? Would appreciate any help. Thank you.
Best answer by Viraj Sandaruwan
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HI
It seems this error triggered from a temporarily added autonomous trace in relevant customer database by an IFS user to trace an error in that particular environment. If this trace is removed this issue will be not triggered. Could you send the customer id and the relevant environment (e.g : test, prod) and we will check whether there is any case progressing with this customer to trace any error in this particular environment.
Thank You and Best Regards,
Dammika
Userlevel 6
+7
Hi,
As Dammika has advised removing the traces should resolve the issue.
If this error continues, please raise a case to IFS Support with the details of the environment and a test plan (screen print).
Thank you,
Dhananga
Hi
Please follow the below steps to identify the location of this error message.
- Open the Debug Console.
- Get the error message again by performing the same test plan.
- Check the entries of the debug console.
- There should be a line highlighted in red colour.
- Click on that line and go to the "Server Trace" tab.
- If you check the logs of that tab, you should be able to see the error stack related to this error.
- login to the database and check the packages in the error stack.
- There should be a code line something like below.
Error_SYS.Appl_General('*******VVIB.RHPELK TEST EXCEPTION','Validate Voucher In Balance');
- Just remove that line and compile the package again.
I guess the error message should be there in the VOUCHER_API. :)
Best Regards,
Viraj
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