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Question

Non-Supplier Payments - Allocation

  • June 9, 2022
  • 1 reply
  • 93 views

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  • Sidekick (Customer)
  • 75 replies

How does a Non-Supplier Payment get allocated?

 

I’ve tested one which has pulled through onto a BACs run fine, but when acknowledging the payment run i get an error because of this?

 

I thought having the payments value and coding entered in the Non-Supplier Payment screen would act as allocation?

1 reply

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  • Hero (Customer)
  • 738 replies
  • June 10, 2022

Hi, 
I am not sure if it has changed in v10, but previously, non-supplier payments should be converted to “Direct cash payment” transactions in mixed payment (using option Open Planned non-supplier payments), and were excluded from option “Post Payment” on payment order/payment acknowledgement.