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Hello Community. 

I am looking for some help, I’ll try and explain the scenario., 

We ordered the service of a serialized part, Order Type 6, value $10. The part was returned in receipted. An invoice was issued and I matched to the PO line and paid the invoice. The invoice is in PaidPosted state. The part has since been issued to a Shop Order and is no longer in stock. 

The supplier had advised an error on their side and now wishes to invoice us for $20. How can i process this change and get it to update the price on the shop order, since when i enter the new invoice number the line is already matched. 

I have tried to price adjust and receipt again but it keeps telling me i cannot receive it more than once.

 

What is the method for handling the scenario above? any ideas? IFS9u15

In general, the method is to match corrective invoice (additional $10) using Price Adjustment Purchase option, increasing invoiced value of receipt matched already. Postings created will depend on the inventory valuation rules.

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