Skip to main content
Question

Mixed Payment

  • February 15, 2022
  • 4 replies
  • 277 views

Forum|alt.badge.img+3
  • Do Gooder (Customer)
  • 4 replies

Hi 

 

I have received a payment from customer into wrong bank account,  We have several entities. I can allocate payment into correct entity and then change at this point to the correct entity but I get a an error code saying I need a voucher type.  I have put in N, our normal  but it is not accepting this - Any idea’s

 

 

This topic has been closed for replies.

4 replies

Forum|alt.badge.img+13
  • Hero (Employee)
  • 150 replies
  • February 15, 2022

hi @Tess1,

Are you create the mixed payment manually or using another method to create mixed payments?

Best Regards

Narmada


Forum|alt.badge.img+3
  • Author
  • Do Gooder (Customer)
  • 4 replies
  • February 15, 2022

Manually, Thanks


Forum|alt.badge.img+11
  • Hero (Employee)
  • 87 replies
  • February 15, 2022

HI,

Did you ensure all entities are have N voucher type which is connected to the User/user Group (in Each Entity)

Thank You

Ramessh Kanna

 


Forum|alt.badge.img+3
  • Author
  • Do Gooder (Customer)
  • 4 replies
  • February 15, 2022

Yes I did, I have managed to get it, I had to change from AR to AC and this allowed it to go through.