Raised on behalf of LCS Case-G2311085
At the beginning of the year, the operator issuing the invoice made a mistake and entered 2022 instead of 2021. After the PK update, this invoice cannot be removed or corrected.
Raised on behalf of LCS Case-G2311085
At the beginning of the year, the operator issuing the invoice made a mistake and entered 2022 instead of 2021. After the PK update, this invoice cannot be removed or corrected.
Hi,
I would believe you can make a copy of that invoice and invoice postings but change the signs and post to 2022. Assuming the invoice was not paid, you would offset the two invoices to set them as paid. You would also make a another copy to represent what should have happened. The “correct” period / voucher date would all depend on the status of the accounting period.
Ideally, the future periods would be closed so that these issues can be stopped at the source. A FUT (Future) user group can be used to allow the period allocations in future periods but no other postings would be allowed.
In any case, It’s probably best to do reversing entries and rebook the invoice.
Best regards,
Thomas
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