Hi
I was wondering if someone could help me. We are getting more and more occurrences of freight charges on a purchased order coming through as zero so the freight invoices cannot be matched.
I can’t see anything different between these orders and previous orders that have gone through with no issues.
If someone could point me in the right direction with this I would really appreciate it as it is holding up supplier payments.
Hello
If you were able to match similar orders with out an issue and now only having the issue, best is to report to IFS Support.
We could investigate on why this has happened and provide a fix.
Kindly add all details including order numbers, environment details and if possible screen prints when reporting the support case.
Many thanks,
Dhananga
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