Skip to main content
Solved

Error when loading external payment file for MT940DE

  • May 30, 2023
  • 4 replies
  • 215 views
P
Sidekick (Partner)
Forum|alt.badge.img+4

Hi :)

 

When loading MT940DE file it gives the error “A Payer/Payee Identity does not exist. A parked payment will be created using company '10'.”

 

 

 

The loaded file is as follows

:20:310515         

:25:4021003006371023                 

:28C:0135/001

:60F:C230515USD1504358650,31 

:61:2305150515D15688,67NTRF12489                 

:86:DEBIT TRANSACTION NFR/23/004974884 BREF 25171 CREF 12489 BEN

C100100044120

:62F:C230515USD1878468612,09

I need to identify which characters in the above file stand in for the Payer/Payee Identity and the invoice number. If the invoice number is not available in the above file how can we add that to the external file

Thank you

Best answer by Link

The row 86 in your file is not complete:

:86:166?00Test invoice ?10 ?20 ?24CD12345 ?30 ?31 ?32 ?33 .

Sub-field like ?24 ist not available in your file. You can type there the invoice number or customer number.

Your banking tool should have settings to export them.

You can download a testfile from the internet and test it in your test environment.

    4 replies

    Link
    Superhero (Customer)
    Forum|alt.badge.img+23
    • Link
    • Superhero (Customer)
    • May 31, 2023

    Hi @prabha.ruberu 

    IFS wasn’t able to match the customers. If you type a customer manually the error message will disappear. But you want to automate this.

    Therefore check the settings in external payment parameters.

     

    Kind regards
    Link
    Superhero (Customer)
    Forum|alt.badge.img+23
    • Link
    • Superhero (Customer)
    • Answer
    • May 31, 2023

    The row 86 in your file is not complete:

    :86:166?00Test invoice ?10 ?20 ?24CD12345 ?30 ?31 ?32 ?33 .

    Sub-field like ?24 ist not available in your file. You can type there the invoice number or customer number.

    Your banking tool should have settings to export them.

    You can download a testfile from the internet and test it in your test environment.

    Kind regards
    P
    Sidekick (Partner)
    Forum|alt.badge.img+4
    • prabha.ruberu
    • Author
    • Sidekick (Partner)
    • June 9, 2023

    @Link  Thank you for your explanations 

    Link
    Superhero (Customer)
    Forum|alt.badge.img+23
    • Link
    • Superhero (Customer)
    • June 12, 2023

    @Link  Thank you for your explanations 

    You are welcome. :-)

    Kind regards
    Terms & ConditionsCookie settingsAccessibility statement