sales engineer is entering a contract for customer 100119, system displayed this error
I opened the customer master data to update the tax code in the invoice tab and system raised this error.
Best answer by Shehan Wickramaratne
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Hi,
Instead of trying to put a tax code on the invoice tab, try to enter this info by going to Address tab > Delivery tax information.
Also let me know the IFS version that you are working on.
Best regards,
Shehan
IFS9
Thanks for the response. Since I know the IFS version I can share some more information.
You are trying to put in a tax code on the invoice tab. This is incorrect as previously stated.
If you go to enterprise\company\company > Invoice tab > Tax information tab, there is a field for Tax regime. If this is VAT, then they are working in a VAT environment and they can enter a tax code on the customers invoice tab. If that is Sales tax, then that means they are working in a sales tax environment. In that case you need to enter tax code info by going to the Customer>Address tab>Delivery tax information tab>Supply country>Taxes.
Hope this clarifies your concerns.
Best regards, Shehan
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