Hi Community,
We have a situation where our Customers has a local branch and some offshore branches. And due to legal reasons we need to send separate customer statements per address.
Due to this we currently maintain several Customer Accounts in application for the same customer. Our requirement is to maintain only one Global Customer Account is application and we need to generate separate statements per customer addresses.
Is there a way to achieve this requirement?
Thanks
Hi,
I am not sure if this is possible technically. All your invoice issued have address indication, but it is not the case for payments received - in customer payment not allocated to particular invoice, we can only indicate the customer id.
If nothing has changed recently in new versions of the system, configuration of separate customer for each branch would be necessary.
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