Question

Customer re-payment order

  • 8 September 2022
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How would you record payments to customers in Mixed Payments if you have large numbers of such payments? 

My customer does not want to record the payments one by one but rather by customer payment order. The problem is that in Mixed Payments there is only the option to record payments against “Supplier Payment Order”. The option “Customer Payment Order” is not present.

If we select the payment type “Supplier Payment Order” in Mixed payments it is not possible to connect that row to the Customer Payment Order ID.

Process: My customer starts in the window Customer Payment Proposal then creates a Payment Order and sends this to the bank as an ISO20022 payment message, very much like the supplier payment messages.

We do not want a separate process for the recording of these bank transactions - we want to do them in the same process we do all other bank transactions.


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