HI ,
Can I get an explanation of using this payment tolerance option.
![](https://uploads-eu-west-1.insided.com/ifs-en/attachment/7cbdc660-3487-4908-a980-b0263a9b4bc1.png)
Many Thanks,
L.K
HI ,
Can I get an explanation of using this payment tolerance option.
Many Thanks,
L.K
Hello
Payment tolerance is used to automate write-off transaction. In case the customer does not pay full amount of invoice and you want write-off remaining amount then you can define a rule. Example
Your invoice is 1110 USD and you have defined %1 tolerance. If you receive 1100 USD payment, system will create a write off transaction for 10 USD automatically based on the rule. Because tolerance amount is 11.10 USD.
If you define a tolerance amount this decide how much USD you can write off. If you enter 5 USD then based on example above system will not create a write off because tolerance 11.10 USD is higher than maximum tolerance amount 5 USD.
I am copying you help description for both field
Tolerance %:
The percentage tolerance based on invoice amount. The tolerance percentage is used for automatic write-off at customer payments.
Tolerance Amount:
The maximum amount tolerance accepted for automatic write-off for each customer payment.
Hope this helps
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