Hi, the company I work for have a repair / rework process where we get back an item from a customer that needs repairs. To make sure that we have received it and tracking where the item is physically, we use a return order to receive it back to stock and after the repair is done, we ship it out on a customer order to the same customer. 

As the item should be repaired and then sent back, the return and customer order, is set at zero cost to the part number. However while in stock, the item has a inventory value which causes issues for our finance department, specially if the item is in stock in two different periods. 

To update the process we had a thought of returning the item to stock as Customer Owned instead as it technically already is customer owned as well. 

The issue we are having is that in our Return Material Authorization on part line level, we don’t have the option to set the ownership on the return. 

After checking through the community and reading over a lot of documentation, it seems as a purchase order with ownership would be the way to go. Unfortunately that won’t work for us as most of the items that we sell, are manufactured and there are no purchase parts created for them. 

Is there any way of solving this via RMA?