Community,
We customer invoices sent between sister companies, they are all sitting in the same IFS DB. IFS is on host.
But recently we realized customer invoices sent from our Germany office cannot reach to Canada office. How to check this issue? where suppose to be the message flow to start investigation?
Thank you.
Hello Ron,
Normally, you have the files in Solution Manager > Integration > Connectivity
If all the setup is correct, you will find in Outbox Messages the status of the INVOIC sent from Germany.
Then, in Inbox Messages you will see the status of the INVOIC received to Canada.
You can go to the details if you have any error/rejection and check what’s happening.
Hope it helps you :)
Regards.
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