Question

Customer offset - Error Message

  • 31 October 2023
  • 1 reply
  • 24 views

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I get the error ‘the payment amount and the deduction amount should have the same sign’ on two items which should match off to each other on IFS. These were migrated from a previous system. Is there any way I can allocate these together?

 

 


1 reply

Userlevel 6
Badge +19

Hello @Nat 

You can try offset using Mixed Payment with AP/AR cash account. There you have more flexibility and functionality.

Hope this helps

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