Hey Community,
If you set up an customer mandate in IFS for direct debiting, the bank needs to be specified for each mandate. That means, that if you use several banks (e.g. 3) and you have a lot of customer mandates (e.g. 1500) you need to set up a lot of double data (3x1500).
The customer give us a mandate to charge his/her account, it doesn’t matter what bank we use. So from our point of view it is a huge work load to maintain data always 3 time for same reason.
My question, is it possible to set up customer mandate somehow for all banks?
Regards
Sebastian