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Customer Invoices with Errors

  • Jan 3, 2024 4:17 PM UTC
  • 5 replies
  • 220 views

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Hi everyone

We facing a posting error in Instant Invoice, normally I can fix it with the error text “Value is missing for posting type …...” but, in this case I’m not able to find out what the problem is.

This invoice used the Intercompanies flow, witch it do well, the other companie received it. But as you can see in the 2nd screen shot, the status is locked at “Printed” in the 1st companie and I can't figure out (despite the fact a new one was made perfectly for the same customer)

Can you help me with this? Where can I find the problem to change the status and register this invoice?

Thanks in advance

 

 

5 replies

cperdue
Hero (Partner)
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  • Hero (Partner)
  • Jan 3, 2024 4:52 PM UTC

Is there a posting error listed?


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  • Author
  • Do Gooder (Customer)
  • Jan 3, 2024 4:53 PM UTC

Unfortunatly not, that’s why I can’t find how to fix it


cperdue
Hero (Partner)
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  • Hero (Partner)
  • Jan 3, 2024 4:56 PM UTC

Have you checked application messages and background jobs?


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  • Author
  • Do Gooder (Customer)
  • Jan 3, 2024 5:03 PM UTC

Same, I haven’t any error in both.


cperdue
Hero (Partner)
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  • Hero (Partner)
  • Jan 3, 2024 5:26 PM UTC

Outgoing supplier invoices?