A new employee (AKA Me) created a credit invoice for a customer but accidently wiped out the Account number, so the invoice is in printed status but cannot post. We have tried everything we can think of but we cannot get this invoice corrected and out of Customer Invoices with Errors. Any suggestions are greatly appreciated.
Hi
Were you able to check the posting control? hope sales group connected to invoiced sales parts are connected to posting control too. If so, please perform ‘Process Invoice’ option again and see if it changes the error text.
Also check whether new employee connected to user group & that user group is connected to voucher type (F) and accounting period. Check the user group and voucher type before processing the invoice. Hope below screen preview helps you.
Best Regards
Narmada
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